We design, develop and deliver technologies that help ensure your beers, spirits or extracts are the very best they can be.
Customer support
Anticipation = Prevention = Productivity
We don’t just sell you equipment. We take care of it for you too; over time. Anticipating any potential trouble before it happens. Reviewing the installation and advising you of what needs replacing or updating.
Technological audit
We are with you all the way.
We want you to get the very best from our equipment and ensure your success by keeping it operating at maximum capacity during the entire life cycle. We’ll audit it for performance and optimise it so you have peace of mind. We will help you introduce new recipes and new raw materials into your process. We can also train your people to make sure they are getting the best from themselves and their Meura equipment.
The main objective of the Meura after sales team is to provide after-sales services adapted to each customer's specific needs.
This department supplies spare parts and integrates technological consulting as well as technical maintenance.
Our technologists offer expertise on the brewing process using Meura technology. Our services help you continuously optimize your current installation and identify new requirements to achieve your production goals. We specialize in revamping previous generation equipment to the latest standard, introducing all the latest technological developments in your production line.
The technological consulting offered by Meura includes:
- Audits for the performance and optimisation of existing Meura equipment
- Technological assistance for new raw material introduction or for production flow modification
- Technological training for the continuing education of the Meura equipment end users
Mechanical audit
Our technical experts specialize in equipment maintenance and transformation. We help you identify wear signs of specific parts, manage your spare part stock and identify the specific spare parts for your installation. We also manage and supervise mechanical interventions on your equipment, be it for capacity change or technological upgrade.
Meura's technical maintenance includes:
- Periodical review of installations
- Assistance for wearing and spare parts replacement
- Maintenance team training and assistance
In addition Meura can also provide an SLA (Service Level Agreement) which consists of a made-to-measure package of services and designed to offer you peace-of-mind on your production process.
MEURA TECHNOLOGIES & SERVICES
+32 10 23 72 70
meura_services@meura.com